Dhofar Global Quality Policy

Dhofar Global is committed to delivering exceptional value to our stakeholders through the continuous improvement of our Quality Management System (QMS). We achieve this by providing superior quality products and services, fostering a sustainable and supportive work environment, and operating with the highest ethical standards.

Commitment to Quality and Sustainability

• Customer Focus : Exceeding customer expectations by delivering innovative, high-quality products and services while ensuring timely deliveries and operational excellence. We achieve this through continuous communication and feedback mechanisms.
• Continual Improvement : We foster a culture of continuous improvement in our processes, products, and services, integrating sustainability practices wherever possible.
• Employee Engagement : Creating a supportive and growth-oriented work environment that attracts, develops, and motivates our employees.
• Stakeholder Engagement : Maintaining transparent and professional communication with all stakeholders, including customers, employees, suppliers, and the community.
• Ethical Conduct : Acting with integrity in all our business interactions and ensuring compliance with legal and regulatory requirements.
• Sustainability : Minimizing our environmental impact by incorporating sustainable practices throughout our operations. This includes promoting resource efficiency, waste reduction, and responsible sourcing.
• Risk and Opportunity Management : Proactively identifying and managing risks and opportunities to enhance our QMS and overall performance.
• Context of the Organization : Regularly evaluating the internal and external factors that influence our business, including the growing importance of sustainability.

Quality Objectives

We will establish measurable quality objectives aligned with this policy to drive continuous improvement in our performance and achieve our sustainability goals.

Communication and Review

This policy will be communicated to all employees and made available to interested parties. We will periodically review and update this policy to ensure its continued relevance and effectiveness.

DG/QP/01 Ver 1.4

28.06.2024