At DhofarGlobal.com, we have a hassle-free return and refund policy to ensure customer satisfaction. If you receive a defective or incorrect product, you can request a return within 14 days of the delivery date. To initiate the return process, please follow the steps provided on our website or contact our customer support team for assistance.

Once we receive the returned product and inspect it to verify the issue, we will issue a credit note refund. The credit note refund will be applied to your Self-service Account according to our policy. This credit can be automatically deducted from your next purchase, making it convenient for you to use the refunded amount for future transactions with us.

Our return and refund policy is designed to provide a smooth experience for our customers in case they encounter any issues with their orders. We value your trust in us and strive to address any concerns promptly and fairly. If you have any questions or need further details about our return and refund process, please don't hesitate to reach out to our customer support team.